FAQs
Frequently Asked Questions
Find answers to all your questions about Aurora Bloom handmade beaded bags — from artisan craftsmanship and materials to shipping, returns, care, sizing, gift packaging, and customer support.
Is this bag really handmade?
Yes — every Aurora Bloom bag is individually hand-beaded by skilled artisans, using premium acrylic floral beads and crystal detailing. No two pieces are exactly alike, making each bag a unique piece of wearable art.
What materials are used to make these bags?
Our bags are crafted using premium floral acrylic beads with sparkling crystal embellishments, hand-stitched onto a durable fabric base. Each material is carefully selected for both beauty and everyday durability.
Do you ship internationally?
Yes, we ship worldwide, including the US, UK, Australia, and Canada. Estimated delivery time is 7–14 business days depending on your location.
Is my payment information secure?
Absolutely. All transactions are processed through encrypted, secure checkout, and we accept all major payment methods including Visa, Mastercard, PayPal, and Apple Pay.
What if I'm not satisfied with my purchase?
We offer a 7-day hassle-free return policy. If your bag isn't exactly what you expected, simply reach out to our support team and we'll guide you through a smooth return or exchange.
How do I care for my beaded bag?
Store it in a soft dust bag when not in use, avoid direct water contact, keep away from prolonged sunlight, and handle the beads and crystals gently to preserve their shine for years to come.
How long does it take to make one bag?
Because each bag is entirely hand-beaded, the process can take several hours to complete per piece. This craftsmanship is what makes every Aurora Bloom bag one-of-a-kind — quality over mass production.
Can I request a custom design or color combination?
We love creating something special for our customers. Reach out to us via the Contact page with your preferences, and we'll let you know what custom options are currently available.
What occasions are these bags perfect for?
Our bags are designed for weddings, cocktail parties, vacations, date nights, and everyday elegance — compact enough for essentials, statement enough to turn heads.
Will more designs be added in the future?
Yes! We're constantly hand-crafting new pieces. Follow us on Instagram or subscribe to our newsletter to be the first to know when new bags drop.
How do I know which size or style is right for me?
Each product page includes detailed dimensions and styling suggestions. If you're still unsure, feel free to contact us — we're happy to help you choose the perfect piece for your occasion.
Do you offer gift packaging?
Yes, every Aurora Bloom bag can be prepared with elegant gift packaging upon request — perfect for birthdays, anniversaries, or special surprises. Mention it in your order notes at checkout.
What should I do if my order arrives damaged?
While we carefully inspect and pack every bag before shipping, if your order arrives damaged, contact us within 48 hours with photos and we'll arrange a replacement or refund right away.
Still have questions? Contact us — we're happy to help.